Skirt Chaser Outfitters Return Policy
Here at Skirt Chaser Outfitters, customer satisfaction is our number one goal. We aim to provide you the highest quality product and service to make sure each of our valued customers are 100% satisfied with their experience and most importantly, product. However, if a return is needed, simply send your merchandise back within 45 days of purchase for either an exchange or refund. If you purchased your merchandise from a retailer or website other than www.skirtchaseroutfitters.com, please return that item to the respective retailer/website where you originally purchased it from.
Skirt Chaser Outfitters will accept returns and/or exchanges made within 45 days of purchase. Item should be returned prior washing. Items will only be accepted if it is unworn and is in as-sold condition. If a returned item is in unmerchantable condition, it will be returned at purchaser’s expense. Return must fit ALL of the following conditions to be accepted:
- Free of odors
- Original condition and packaging
Information to be included inside return package:
- Order Number
- Purchasers full name, phone number, shipping address and email address
- Item name and color as well as why you are returning (wrong size, wrong product, damaged product, etc)
- Noted if you want a refund or exchange
- Copy of or original packing slip
Place item in either original shipping package or similar packaging. Please place shirts folded in packaging. If you are returning a hat or visor, please return in box. Skirt Chaser Outfitters is not responsible for damage to the item during return packaging or transit.
Shipping and Handling:
Shipping and handling fees and not refundable. Purchaser will be responsible for all return shipping and handling charges. All returned items must be shipped via a trackable shipping service (Fedex, UPS, USPS Priority Mail). Skirt Chaser Outfitters will not be responsible for lost shipments. If the items you are shipping exceed the allowed insured value with the respective shipping service, please additionally insure the product, as Skirt Chaser Outfitters is not responsible for any damage to the product during handling and transit.
All returns can be sent to:
Skirt Chaser Outfitters
3621 Hendricks Avenue
Jacksonville, Florida 32207
Once return is received, our quality control team will verify its contents and inspect the returned item(s). If a exchange is requested and return item meets the above return conditions, Skirt Chaser Outfitters will process your new item and ship via ground shipping. Product must comply with our return and exchange policy and be within the 45 day exchange/refund period.
If a refund is request and is within the 45 day exchange/refund period, your credit/debit card used to purchase the item will be refunded at the purchase price. Shipping and handling fees are not refundable.
Please allow a minimum of 14 days for Skirt Chaser Outfitters to receive and process your exchange or refund.
Should you need assistance/support/questions with your order, please contact us at firstname.lastname@example.org
Stop Fishing. Start Catching.